Terms and Conditions

• No responsibility taken after truck leaves Kerb.
• All costs of collecting debts to be paid by customer
• Materials remain the property of Turtle until paid in full
• Materials Not Guaranteed
• Some products contain recycled materials
• Customer must provide safe access for trucks and delivery driver
• Customer will be responsible for any damage to any public or private property including any damage caused to concrete driveways or paths
• Materials NOT guaranteed weed free
• Once delivery is tipped off truck NO REFUND POLICY applies
• While every effort will be made to tip in your requested location, actual delivery point will be at the sole discretion of delivery driver
• Failed delivery attempts will result in a return fee and Re-delivery fee
• Cancellation of delivery after loading will result in fee
• Return of goods due to wrong selection or over ordering will incur a restock fee, the amount will reflect cost of returning item, any transport involved, manual handling involved with the initial sale and retun of item
• Turf MUST be paid in full before cutting. Once cut a NO REFUND POLICY applies
• Delivery of item will be from whichever yard is most efficient for delivery. Not necessarily from the yard ordered from.