Frequently asked questions

• Do i have to be home for the Delivery ? No, if the load is paid for, if we have instructions or you leave a sign showing where to tip the load there is no need for you to be home to receive the delivery
• Can I pick up a Load ? Yes, come along with a trailer or ute, we can tip in your load of sand, soil etc with our front end loader.
• Do you stack firewood? No, we do not stack firewood, we tip firewood off our truck, we will get it as close as possible to where you would like it but we cannot stack the wood for you.
• Is the Firewood dry? No, we do not store our firewood under cover, so if it has been raining the wood will be wet.
• Can I arrange a time for delivery? We cannot deliver at exact times, but we can deliver within reasonable windows for sand and soil deliveries. For example, early morning 7-9am, later morning 9-12, early PM etc. Firewood deliveries can be made AM or PM. Turf deliveries are much more difficult to arrange times as they are usually done on a large run on a truck with a forklift.
• Do you lay turf? No, we supply only. Try laying the turf yourself, it's the easiest part of the job, preparign the ground is the hard part.
• Can it come in a 1 tonne Bulka Bag? Yes it can, but additional fees apply for the bag and labour involved, we also need extra notice to have the product bagged and possible extra for delivery depending on unloading. Generally it is not economical to get Bulka Bags unless you are craning it on top of a building etc.

Any further questions please ring.







While every effort will be made to answer emailed questions, there is often additonal information we require which leads to a long drawn out email conversation. One quick phone call can usually answer all.